Episode 15: AI builder Shuja Keen joins Kevin and Jason to trace his 20-year journey from building offshore labor forces to AI-native operations. He explains how falling bandwidth costs kicked off globalization, why today’s custom LLM agents are ready while people and processes lag, and how an abundance mindset lets founders redesign workflows instead of bolting AI onto old playbooks. Using metaphors like orthotics that adapt to your feet, Shuja shows how bespoke software, not one-size-fits-all packages, will unlock personalization in healthcare, education, and beyond—and urges founders to stop selling car parts and deliver the full “Uber” experience.
