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Fractional CXO for DTC & Ecommerce Brands

by Jason

iOS 14.5 broke most DTC strategies, but the brands that adapted are thriving. Get a growth leader who's built first-party data systems and retention engines that work in the new privacy landscape.

The Problem

iOS 14.5 attribution loss makes profitable Meta scaling impossible at previous ROAS targets

Your Facebook ads used to work at 4x ROAS. Now you're lucky to hit 2.5x because attribution tracking is broken. Without first-party data systems, you're flying blind on customer acquisition. This directly impacts blended CAC, making it harder to justify marketing spend to leadership. iOS 14.5 privacy changes broke attribution models that drove 80% of acquisition decisions

Customer lifetime value drops 35% as subscription brands face churn from economic pressures

One-time buyers aren't coming back. Economic uncertainty makes customers more selective about recurring purchases, and your retention strategy wasn't built for this environment. This directly impacts ROAS by channel, making it harder to justify marketing spend to leadership. Rising CPCs on Meta and Google make customer acquisition unprofitable without first-party data strategies

Amazon marketplace dependency creates margin compression and brand commoditization

Amazon is 70% of your revenue but destroying your margins and brand equity. You know you need to diversify, but building direct-to-consumer channels that actually convert feels impossible. This directly impacts LTV:CAC ratio, making it harder to justify marketing spend to leadership. Amazon marketplace competition forces DTC brands to choose between margin and market share

How We Help

We don't just buy Meta ads. We build post-iOS 14.5 growth systems that actually work. Your DTC brand needs someone who's solved attribution problems and built retention engines that survive economic downturns. We implement first-party data strategies that recover lost signals while creating multi-channel acquisition systems that reduce platform dependency. This isn't about spending more on ads — it's about building owned channels that compound customer value over time. We start with your existing customer data, identify retention gaps, and build systematic fixes that extend LTV while reducing Amazon dependency.

Our approach starts with a thorough assessment of your current growth infrastructure. We review what is working, what is not, and where the highest-impact opportunities are. This diagnostic phase ensures we are solving the right problems before committing resources to execution.

What makes our approach different: embedded leadership model — not external consulting, operator mentality — we own the number, not just the strategy, 90-day sprint approach with clear phase gates. We operate as an extension of your team, not as outside advisors delivering slide decks. The fractional model means you get senior expertise without the overhead of a full-time hire, and the 90-day sprint structure ensures you see measurable progress at every phase.

We build measurement into every engagement from day one. Before we change anything, we establish baseline metrics so progress is tracked against real numbers. Monthly reporting shows what is working, what needs adjustment, and where to invest next. No vanity metrics — only indicators that connect to revenue.

What we deliver

Get a growth leader who's built first-party data systems and retention engines that work in the new privacy landscape.

Our Methodology

Our methodology starts with a 90-day sprint designed to create immediate impact while building long-term systems. In the first 30 days, we embed with your leadership team to audit existing marketing infrastructure, review performance data, identify quick wins, and understand the competitive landscape specific to your vertical. We interview key stakeholders, review your analytics stack, and map the customer journey from first touch to closed deal.

Days 30-60 focus on strategy development and early execution. We build a prioritized growth roadmap, restructure team roles where needed, and start implementing the highest-impact changes. This phase includes establishing measurement frameworks so we can track progress against real metrics, not vanity numbers.

Days 60-90 shift to full execution mode. Systems are running, the team is aligned, and we're optimizing based on real data. By the end of the sprint, you have a functioning growth engine with clear ownership and accountability — something that works whether we stay on or not.

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How We Work

In the first 30 days, we conduct a full marketing and growth audit. This includes reviewing your analytics stack, interviewing key stakeholders, mapping the customer journey, and identifying the three to five highest-impact opportunities. We establish baseline metrics so we can measure progress against real targets.

During days 30-60, we move into strategy development and early execution. We build a prioritized growth roadmap, begin restructuring team roles where needed, and start implementing quick wins identified in the audit phase. Weekly check-ins keep the team aligned and the leadership team informed.

Days 60-90 are full execution mode. Systems are running, the team knows their roles, and we're optimizing based on real performance data. We provide monthly strategy presentations to the leadership team covering what's working, what's not, and what we're changing.

Most engagements run 3-6 months initially. We work 15-25 hours per week embedded with your team — attending leadership meetings, managing agency relationships, and making resource allocation decisions. The goal is to build systems that outlast the engagement.

If your dtc / ecomm company needs fractional cxo leadership, we should talk.

Expand your marketing team output with our experts

Let us take a custom approach to your growth goals by assembling and leading the best-in-class marketing team to support your next stage.

Frequently asked questions

How much does a fractional CMO cost for DTC companies?

Our DTC fractional CXO engagements run $20K-$30K monthly depending on channel complexity and attribution requirements. Far less than hiring a CMO who needs to learn post-iOS 14.5 strategies on your timeline.

Can you fix iOS 14.5 attribution problems or should we just accept lower ROAS?

We can't fix Apple's privacy changes, but we can build first-party data systems that recover most of your attribution signals. The brands that adapted are seeing better performance than pre-iOS 14.5.

How do you reduce Amazon dependency without killing revenue?

We build parallel direct-to-consumer channels that gradually shift traffic and revenue. The key is creating customer value that Amazon can't replicate — usually through content, community, or subscription models.

What's your approach to DTC retention vs just focusing on acquisition?

Retention is acquisition in disguise. One retained customer is worth 5 new acquisitions in terms of profitability. We build lifecycle systems that turn one-time buyers into advocates who refer friends.

Do you work with physical products or just digital DTC brands?

We work with both, though physical products require different inventory and logistics considerations. Our retention strategies adapt to your fulfillment model and customer lifecycle patterns.


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